Office & Surgery Cleaning Services London & South East England

From our office based in Greenford, where we have been located for over 20 years, we provide commercial office cleaning and doctor’s and dentist’s surgery cleaning in the London, Essex, Brighton, Southampton, Portsmouth, and Bournemouth area.

We offer a wide and comprehensive range of commercial cleaning services focused especially on office cleaning and surgery cleaning and are confident that whatever your needs we will be able to fulfil them with a minimum of fuss, and at very cost effective rates. Most clients want a cleaning service which they can be confident will be provided with no interruption to their activities. Our locally based cleaning operatives are flexible reliable and professional in their approach and, as all will have lodged a performance bond, your security is assured and any issues or unforeseen circumstances will be resolved promptly and effectively.

Over the last few years there have been many changes to government legislation affecting the entire cleaning industry. Most notable of these are TUPE and the CQC. requirements. As a result we have become very conversant with all of the requirements of the legislation . In fact we now consider doctors’ and dentists’ premises to be a speciality of ours, because we now clean well over 100 of them.

Our Team

Managing Director:
Alan Hart has been the MD of ProCare Southeast since it’s creation and has guided the company through some difficult and uncertain times, which has led us to where we are now. Alan’s experience in the cleaning industry has given him a unique insight into ways to overcome many of the typical issues found with cleaning companies. The performance bond is foremost amongst these, as it has proved over the years to be a very effective method of providing a truly excellent service to all of our 700 plus clients. It is not only a method of ensuring your security but also a way to ensure that the standards being obtained by the cleaners are consistently high. Under Alan’s excellent stewardship we have seen very low staff turnover rates and an ever-lengthening period of service from our contractors.

Office Manager:
Lee Griffin joined the ProCare family in 2009. Following a successful career at a large multi national he has found that the cleaning industry has offered a much more challenging environment than the anonymity often found in such companies. This ideally suits Lee’s customer service background and analytical approach and is keen to learn everything possible and to assist in the provision of an ever-improving service. Ultimately Lee will take over Alan’s reins and hopes to provide a quality service that is every bit as high as Alan’s.

Customer Service:
The team is lead by Telli Dhillon who is assisted by Antea Lynne, and Rossie Birdee. Telli has worked with the company for over 20 years and has a wealth of expereince in customer care.  The team always strives to ensure that every query is dealt with quickly and thoroughly so that clients always receive an excellent service. Their main duties comprise, liaising with clients, cleaners and all the other service providers to ensure a seamless trouble-free service is always provided.

Credit Control:
The team is headed up by Lynne Pye who has been with us for 12 years. Lynne is extremely thorough and ensures that all invoice queries are dealt with promptly and efficiently. Lynne provides a warmth and humour to our team that would not be easily replaced.

General Administration:
Beth Guihen has been with us for 15 years and provides a sturdy backbone to our office administration. She has many tasks, key amongst these are liaising with all providers and contractors to ensure that everyone is paid regularly and on time which allows the cleaners to focus their attention in providing a first rate service. She is also responsible for our purchase ledger, and the maintenance of all of our 800+ contracts . Beth also ensures that we all pay our lottery money!

Dear Alex All went well with the visit and no issues at all with the cleaning contract. The place was like a new pin thanks to you and Gladys. Thank you for all your support over this time to get all up to standard.

Sue Truman, Business ManagerMurree Medical Centre, a major medical practice in Basildon, who employed Procare in preparation for their impending CQC visit

We have been Procare customers since January 2011 and would have no hesitation in recommending them as an efficient and reliable company.

Falklands Island GovernmentThe offices of the Falklands Islands

We have been using Procare for just under a year and have been exceedingly impressed with the level of service, customer care and attention received. Bridget has been extremely diligent, hardworking, trustworthy and efficient. I could not recommend them enough.

Bryony JonesNiall McLaughlin, a leading firm of Architects

We have been using Procare for many years now. They are reliable, professional and very conscientious. Their prices are very competitive and stable. We would recommend Procare to everyone.

ChristineMayflower Interiors, Southampton, specialists in interior space and storage solutions.

A very good and efficient service.

MeenuSt Clements Dental in Hammersmith

We have been using Procare for many years now. They are reliable, professional and very conscientious. Their prices are very competitive and stable. We would recommend Procare to everyone.

Louise RichmanBhardwaj are leading firm of Insolvency Practitioners with over 30 years experience.

We have used Procare for over 10 years now and during that time have had two cleaners, both of whom have been excellent. Our current cleaner, Eddie, is conscientious, punctual, extremely hard working and never lets us down. Procare regularly check to make sure we happy with the service and their administration is always friendly and helpful.

Janet EadesFarrars Buildings are a leading firm of Barrister’s Chambers providing expertise and advocacy in a wide range of legal areas.

We are always delighted with the service we receive from Procare Cleaning. Eddie is a fantastic, reliable and hard-working cleaner, and also goes the extra mile to keep up communication with office management. We really appreciate it.

Carly WilkinsonAxiom Law, a leading firm of legal advisors.

A new business has moved into the business unit next door to us and have asked us who our cleaning company are, we have recommended you as we are happy with your service. Just wanted to let you know.

Jacqueline CharlesTien Wah Press UK Ltd

AddressNorthwood House, 320a Ruislip Road East, Greenford, Middlesex, UB6 9BH.
Telephone020 8575 0511
Fax020 8578 1890
Offices and Towns CoveredBournemouth, Brighton, Essex, London, Portsmouth, Southampton
Co. Registration No.6979904
Registered Address27a Maxwell Road, Northwood, Middlesex. HA6 2XY