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We have been using this company for the past 15 months and cannot fault their service. We have good communication with our nominated cleaner and the main office regularly stay connected to ensure that the cleaner is up to par. Recommended
ProCare Cleaning are a very co-operative cleaning company & always maintain great communication with us. Tasks are carried out to a good and professional standard and they follow instructions left in our message book very well. Our nursery cleaners are friendly and polite.
We have used ProCare at our offices for over 4 years and they have been reliable, trustworthy and good cleaners. In addition, the office is excellent at doing regular check in and ensuring that everything is going well.
In order to ensure we fully understand your cleaning needs and requirements, we carry out a full site survey of your premises. This is followed up with a free, no obligation personalised cleaning proposal tailored to your requirements and containing a full and comprehensive cleaning programme.
If our proposal is accepted, we must then be sure to allocate the correct people to your premises, matching the best operatives to the demands of the work involved. Each operative is interviewed before they are allowed on to any site, so that we may establish their capabilities and attitudes, as well as their identity. Once they have passed the interview stage, they must also lodge a performance bond with us, so that their commitment to providing a first class service can be demonstrated.
Regular contact with our clients is a fundamental part of our business as it provides a gateway for feedback between both parties. You will have a dedicated support team who will keep in contact with you regularly and who you can contact whenever you need. This allows us to check in with you and talk to you about the service being provided, whilst ensuring that our high standards are being maintained and that you are fully satisfied.
Our services are provided at competitive rates, so if you would like a no obligation quotation, please contact your nearest ProCare Office.