Understanding Your Cleaning Needs
To ensure we fully understand the cleaning needs of your surgery or practice, we carry out a full site survey of your premises. This is followed up with a free, no obligation cleaning proposal tailored to your requirements and containing a full and comprehensive cleaning programme in line with CQC standards.
We will work with you to agree a cost effective, tailored cleaning plan that meets the exact requirements of your practice, surgery, or facility.
Providing High Quality Cleaning Operatives
If our proposal is accepted, we must then be sure to allocate the correct cleaning operatives to your premises, matching the best candidates to the demands of the work involved. Each operative is interviewed before they are allowed on to any site, so that we may establish their capabilities and attitudes, as well as their identity. Once they have passed the interview stage, they must also lodge a performance bond with us, so that their commitment to providing a first class service in a healthcare setting can be demonstrated. You’ll then be able to concentrate on providing superior service to your patients, knowing that your cleaning is in the safe hands of experts.
Providing Excellent Customer Service
Regular contact with our clients is a fundamental part of our business as it provides a gateway for feedback between both parties. You will have a dedicated support team who will keep in contact with you regularly and who you can contact whenever you need. This allows us to check in with you and talk to you about the service being provided, whilst ensuring that CQC standards are being met and maintained.
Our services are provided at competitive rates, so if you would like a no obligation quotation, please contact your nearest ProCare Office.