Understanding Your Cleaning Needs
To ensure we fully understand your cleaning needs and requirements, we carry out a full site survey of your facility and audit your current cleaning regime. This is followed up with a free, no obligation personalised cleaning proposal tailored to your requirements and containing a full and comprehensive cleaning programme.
Providing High Quality Cleaning Operatives
If our proposal is accepted, we must then be sure to allocate the correct people to your premises, matching the best operatives to the demands of the work involved. Each operative is interviewed before they are allowed on to any site, so that we may establish their capabilities and attitudes, as well as their identity. Once they have passed the interview stage, they must also lodge a performance bond with us, so that their commitment to providing a first class service can be demonstrated.
Providing Excellent Customer Service
Regular contact with our clients is a fundamental part of our business as it provides a gateway for feedback between both parties. You will have a dedicated support team who will keep in contact with you regularly and who you can contact whenever you need. This allows us to check in with you and talk to you about the service being provided, whilst ensuring that our high standards are being maintained and that you are fully satisfied.
Our services are provided at competitive rates, so if you would like a no obligation quotation, please contact your nearest ProCare Office.