Understanding Your Cleaning Needs
We need to fully understand your commercial cleaning needs and requirements, to do so we carry out a full site survey of your premises. This is followed up with a free, no obligation cleaning proposal that is personalised and tailored to your requirements. It will detail exactly what we recommend for a comprehensive cleaning programme.
Providing High Quality Cleaning Operatives
If our proposal is accepted, we will match the correct personnel to your premises, selecting the best members of staff for the demands of the tasks. Each operative is interviewed before they are allowed on to any site, we do this to establish their capabilities and attitudes, as well as their identity. Once they have passed the interview stage, they must also lodge a performance bond with us, so that their commitment to providing a first class service can be demonstrated.
Providing Excellent Customer Service
Regular contact with our clients is a fundamental part of our business as it provides a gateway for feedback between both parties. You will have a dedicated support team who will stay connected with you regularly and who you can contact whenever you need. This allows us to check in with you and talk to you about the service being provided, whilst ensuring that our high standards are always maintained and that you are fully satisfied.
Our services are provided at competitive rates, so if you would like a no obligation quotation, please contact your nearest ProCare Office.