Commercial Contract Office Cleaning Services; Home Counties Area

Our Toddington office provides commercial office cleaning and surgery cleaning services in the Home Counties area; Bedfordshire, Buckinghamshire, Berkshire, Hertfordshire, Leicestershire, Northamptonshire, Oxfordshire and Warwickshire.
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Home Counties Office Details
Postal AddressFreshway Management Services Ltd, Redhills Farm, Harlington Road, Toddington, Bedfordshire, LU5 6HF
Telephone0800 032 6660
Fax01525 873776
Local Offices and
Towns Covered
Banbury, Brackley, Bicester

Bedford, Kempston, Sandy, Biggleswade, Ampthill, Flitwick

Coventry, Warwick, Rugby, Leamington Spa, Redditch, Kenilworth

High Wycombe, Beaconsfield, Slough, Windsor, Maidenhead, Amersham, Chesham

Leicester, Loughborough, Coalville, Hinckley, Enderby

Letchworth, Stevenage, Hitchin, Baldock, Welwyn Garden City

Milton Keynes, Bletchley, Cranfield, Buckingham, Aylesbury, Tring, Thame, Leighton Buzzard

Northampton, Daventry, Wellingborough, Kettering, Corby, Rushden

St Albans, Hatfield, Hemel Hempstead, Berkhampstead, Luton, Dunstable, Houghton Regis,

Watford, Bushey, Rickmansworth, Chorleywood, Borehamwood, Edgeware, Barnet, Enfield,

The Procare Home Counties Team

Andrew Farrow

Andrew Farrow

Managing Director

Andrew joined the business in January 1991, he took the responsibility of running the company in 2002 when Elizabeth decided to reduce her workload. He has made a number of changes that have strengthened the business considerably, the most important being the upgrading of systems incorporating computerisation. Further improvements are in the process of implementation to facilitate further growth.

Elizabeth Farrow

Elizabeth Farrow


Elizabeth founded the business in September 1981 and was the driving force behind its growth for many years. The rapid growth into a successful business stemmed from the high standards of customer service which she considered essential. One consequence was that in emergencies she would do the cleaning herself, often dragging friends and family to help rather than let her clients down. She was also exceptional at selecting staff, several of whom are still with the company and two who retired after over twenty years loyal service.

Elizabeth has largely stepped back from business duties to allow herself to relax more and spend time with her Grandchildren both in the UK and New Zealand, she still lends a hand when needed although this sometimes takes some persuasion.

Richard Farrow

Richard Farrow

Financial Director

Richard was a co-founder and was initially responsible for the sales invoicing, payments to contractors and general bookkeeping. Most of these duties are now delegated but he still keeps an eye on the financial side of the business and is the Company Secretary. He also runs a small accountancy practice. He enjoys watching rugby and cricket and retains an ambition to get his golf handicap down to single figures.

Paul Gilbert

Paul Gilbert

Sales Manager

Paul Gilbert joined Procare in 2013 and has been a success from the start. He was 2nd in last years sales competition and was the most successful salesman for the first 6 months of 2015.
He has a very professional approach and a good rapport with his contractors and clients, they know he will always be honest and will do his best to support them and resolve any problems they may have.
He came from the financial services where he worked for 22 years, mainly as a Mortgage Broker, but also working for The Prudential in Bedfordshire. During his time he won trips to Prague and Amsterdam.
He has played cricket all his life and now watches and occasionally umpires.

Kay Jackson

Kay Jackson

Accounts Manager

Kay’s roles are numerous, she manages the credit control, client and contractor ledgers is Andrew’s 2nd in command and helps with numerous other aspects of the business. She joined the company as a quiet, shy telesales lady part time in 1986, by 1990 she was heading the telesales team. She took over the running of the accounts in 2002 and became Andrew’s PA at the same time. She still also supports and advises telesales when needed.

Brenda Wernet

Brenda Wernet

Area Sales Manager

Before working for Procare Brenda worked in many sales roles and also was involved in working with young onset dementia which was very interesting, rewarding and at times challenging.
She joined in 2004 to cover Coventry and Leicester, which were newer areas to our company and we were looking to expand. She has started many new contractors who have grown good businesses with us including Robert Artingstall who is featured on our website. She regularly exceeds sales targets and has started many prestigious clients including The Deer Park, several doctors and 8 golf clubs.

Customer Testimonials For Procare Home Counties

Eckold Ltd have been using Procare for some time now and are very pleased with the service they provide. Keep up the good work!

Nick Sawyer Eckold Ltd Manufacturers and Distributors of Innovative Quality Products & System in Coventry

Cleaning is of a good standard. We receive frequent contact to check if cleaning is as required, and any problems to report. Green 4 Solutions Ltd

Wendy MarsdenGreen4Solutions, a single platform for sport & leisure businesses.

I would highly recommend Procare Cleaning Management they provide an excellent cost effective service that has been responsive to all our office cleaning needs.
The service is regularly monitored by Procare Management staff with which we have developed a good working relationship.

Gary Lucas, Area ManagerMorgan Sindall plc is a UK construction, infrastructure and design business with a network of local offices. They have been using Procare at their Banbury office since 2006.

Five years ago Procare placed us with one of their long-standing cleaning contractors.
We soon formed a rapport with Joe who has proved to be thorough and conscientious.
We would wholeheartedly recommend the Procare system of cleaner selection and motivation.

Simon AyresBedford Batteries Co Ltd. a major car part supplier have been using Procare since 2006.

We have found the cleaning services provided by Procare Cleaning ‘second to none’. Other than for holidays we have had the same cleaner who is aware of our standards and who regularly exceeds them. We have regular calls from Procare checking on the service and not once have we had to complain about quality of service. We would have no hesitation in recommending Procare to any prospective client.

Glyn Lloyd, Business ManagerRussam GMS Limited, a leading Interim Management provider have been using Procare Cleaning at their Head Office in Dunstable for over five years.

We have been a client of Procare for nine years, in this time we have seen only two different cleaners who do a very professional and discrete job. They have keys to the property and come in after hours, never have we had a problem.

Heather AirdrieJ I Software, Bedford, the UK’s longest established CRM specialists have been using Procare at their offices in Bedford since 2002.

For a busy family business like Parry’ Management Services it is reassuring to have an efficient and experienced company to handle our cleaning requirements. For many years Procare Cleaning has delivered on all levels, their pragmatic and friendly approach is refreshing.

David Parry, DirectorParry Management Services Ltd in Amersham are NHBC Registered house builders and property investors took on Procare Cleaning in 2006.

Brenda, thanks for such a professional services & excellent quote. We’d like to arrange cleaning to start ASAP.

Jane, DirectorAMS Technologies is Europe’s leading solution provider and distributor for Optical, Power and Thermal Management Technologies.

We would like to express our gratitude to Bev and Tom our contractors for doing such a great job over the last 7 years.

Donna WheatBASi (Bioanalytical Systems Inc.), a leader in drug discovery and development services and research instrumentation in Kenilworth.

Very happy with the service we get from Claudia and the back office support/care and regular contact. I would definitely recommend.

Alexis NobleCollect Plus Watford - A refreshingly different parcel service.

We are happy with the service provided by Procare, always regular contact to ensure we are happy and that we do not have any issues. Would happily recommend.

CarolineEMEC Design based in Toddington provides a comprehensive range of modern building design services

Fabulous service from our cleaners and the back office support team.

Sheena McCormickTeeth in Line Established in 2001 offering high quality dental care

Can I just say how happy I am that Telma and Manuel are cleaning our offices. The difference is huge! They really do a fantastic job!

The microwave is being cleaned again, the shredder bag is being emptied, the dishwasher is stacked properly and the glass panels in the doors are being cleaned. And the office feels clean as well!

Lynda Watson, Office AdministratorPythagaros your trusted Microsoft Cloud Partner